RALO Bear Privacy Policy

Last Updated: September 17, 2026

RALO Bear (“RALO Bear,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit ralobear.com, purchase our products, download our free resources, join our email list, complete a form, or otherwise interact with RALO Bear online.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number, when provided
• Billing and shipping address
• Order and purchase information
• Information submitted through forms or contact requests
• Other information you choose to provide when communicating with us

When you visit our website, certain information may also be collected automatically, such as your browser type, device information, IP address, pages visited, referring website, and interactions with our website.

How We Use Your Information

We may use your information to:

• Process and fulfill purchases
• Deliver digital products, activity packs, printables, and other resources you request
• Send requested downloads and related emails
• Communicate with you about RALO Bear products, resources, programs, and updates
• Respond to questions and customer-service requests
• Improve our website, products, resources, and customer experience
• Analyze website and marketing performance
• Prevent fraud or misuse
• Comply with applicable legal requirements

If you subscribe to RALO Bear emails, you may unsubscribe at any time by using the unsubscribe link included in our marketing emails.

Free Resources and Email Sign-Ups

When you request a free RALO Bear resource, such as an activity pack, guide, printable, or other download, we may ask for information such as your first name and email address.

We use this information to deliver the resource you requested and, where permitted, send occasional RALO Bear emails containing resources, news, product information, and other updates.

You can unsubscribe from marketing emails at any time.

Children’s Privacy

RALO Bear creates products, stories, and educational resources for children and families. However, our websites, online forms, email sign-ups, purchases, and other online services are intended to be used by parents, caregivers, educators, and other adults—not by children under 13 acting independently.

We do not knowingly collect personal information online directly from children under 13 without appropriate parental or legal authorization.

If you believe a child under 13 has provided personal information to us without appropriate permission, please contact us at info@ralobear.com so we can review the matter and take appropriate action.

Service Providers

We use third-party service providers to help operate RALO Bear. Depending on how you interact with us, these providers may process information on our behalf.

These may include services used for:

• Website hosting and e-commerce
• Payment processing
• Email communication
• Forms and lead management
• Customer relationship management
• Website analytics
• Advertising and marketing
• Digital-product delivery

For example, RALO Bear currently uses Shopify for e-commerce and GoHighLevel for certain forms, customer relationship management, email communication, marketing, and digital-resource delivery.

These providers have their own privacy practices governing their processing of information.

Payments

Payment information submitted during a purchase is processed through our payment and e-commerce providers. RALO Bear does not independently store complete credit or debit card numbers when those transactions are handled by our payment processors.

Cookies and Analytics

Our website and service providers may use cookies, pixels, and similar technologies to:

• Keep the website functioning properly
• Remember preferences
• Understand how visitors use our website
• Measure website and marketing performance
• Improve our products and services
• Support advertising and marketing activities

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect how some parts of the website function.

Advertising and Marketing

We may use advertising and analytics services to understand how people interact with RALO Bear and to promote our products and resources.

Depending on the services we use and applicable privacy laws, you may have choices regarding certain advertising, tracking, or data-sharing activities.

We do not knowingly sell personal information for money.

Sharing Personal Information

We may share personal information with service providers when reasonably necessary to operate our business and provide our products and services.

We may also disclose information when required by law, to protect our legal rights, to prevent fraud or misuse, or in connection with a legitimate business transaction.

We do not authorize service providers to use personal information for purposes unrelated to the services they provide to RALO Bear except as permitted or required by law.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and transaction records, meet legal or regulatory obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and why it was collected.

Your Privacy Choices

Depending on where you live, applicable privacy laws may provide rights concerning your personal information, which may include the right to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications
• Exercise other privacy rights provided by applicable law

These rights are subject to applicable legal exceptions and requirements.

To submit a privacy request, contact us at info@ralobear.com.

We may need to verify your identity before completing certain requests.

Email Communications

You can unsubscribe from RALO Bear marketing emails at any time by clicking the unsubscribe link contained in the email.

We may still send transactional or service-related communications when necessary—for example, messages related to an order or a resource you specifically requested.

Security

We take reasonable administrative and technical measures to help protect personal information. However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or legal requirements.

When we update the policy, we may revise the Last Updated date at the top of this page.

Contact RALO Bear

If you have questions about this Privacy Policy or would like to submit a privacy-related request, contact:

RALO Bear
857 Cibolo Valley Dr., STE 228
Cibolo, TX 78108
United States

Email: info@ralobear.com