Privacy policy

This Privacy Policy describes how ralobear.myshopify.com (the “Site,” “we,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

📦 Collecting Personal Information

When you visit the Site, we collect information about your device, interaction with the Site, and information necessary to process your purchases. This includes:

1. Device Information

  • Examples: Browser version, IP address, time zone, cookies, pages/products viewed, search terms, and site interactions.

  • Purpose: To load the Site accurately and optimize it through analytics.

  • Source: Collected automatically using cookies, log files, web beacons, tags, and pixels.

  • Shared with: Shopify (our store processor).

2. Order Information

  • Examples: Name, billing/shipping address, payment info (including credit card numbers), email, phone number.

  • Purpose: To process and deliver your order, provide support, communicate updates, and screen for fraud.

  • Source: Collected directly from you.

  • Shared with: Shopify.

3. Customer Support

  • Purpose: To respond to your inquiries and provide assistance.

  • Source: Collected from you.

👶 Minors

Our site is not intended for children under 13. If you believe a child has provided us with Personal Information, please contact us to request deletion.

🤝 Sharing Personal Information

We may share your Personal Information with service providers (like Shopify) to fulfill our contract with you, comply with laws, or protect our rights.

Learn more about how Shopify uses your information here:
🔗 Shopify Privacy Policy

🎯 Behavioural Advertising

We use your Personal Information for targeted ads and marketing.

Tools we use:

  • Google Analytics: Learn more here or opt out here.

  • We may share usage and purchase info with ad partners through cookies.

Opt-Out of Ads:

🔐 Using Personal Information

We use your Personal Information to:

  • Offer products/services

  • Process payments

  • Fulfill orders

  • Communicate with you

  • Share updates and promotions

⚖️ Lawful Basis (GDPR)

If you're in the EEA, we process your data under these bases:

  • Your consent

  • Contract performance

  • Legal obligations

  • Protection of vital interests

  • Legitimate interests that don’t override your rights

🗃️ Retention

We retain your information unless you request deletion.
To delete your data, contact us at: info@ralobear@.com

🤖 Automated Decision-Making

We do not use fully automated decision-making that significantly affects you.
Shopify may use limited automation to prevent fraud (e.g., temporary IP or card blacklists).

🏷️ Selling Personal Information (CCPA)

We may sell Personal Information as defined under the California Consumer Privacy Act (CCPA).

You have the right to:

  • Opt out of sale of information

  • Know what we collect

  • Request deletion or correction

  • Assign an agent to make requests

To exercise these rights, please contact us at theralobear@gmail.com

🍪 Cookies

We use cookies to:

  • Remember your preferences

  • Improve site performance

  • Track behavior for analytics and marketing

Manage or block cookies in your browser or visit:
🌐 All About Cookies

Cookie examples used:

Name Purpose
_ab Admin access
_secure_session_id Store navigation
cart / cart_sig / checkout_token Checkout process
_shopify_y / _shopify_s Analytics & marketing

🚫 Do Not Track

We do not respond to “Do Not Track” signals as there's no consistent industry standard.

🔄 Changes

We may update this policy periodically to reflect changes in practices or for legal reasons.

📬 Contact Us

For questions, concerns, or to exercise your rights, contact us at:

Email: info@ralobear.com
Mailing Address:
RALO Bear
857 Cibolo Valley Dr., STE 228
Cibolo, TX 78108
United States

If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.